Full featured, totally customizable, highly optimized chat with no page refreshes. Private and moderated rooms. Private messages, Ignore, Kick, Ban from room or site by name or IP address. Abusive words, flooding control. Hyperlink aware. Comes with "Classic Chat" and "Support Helpdesk" skins. Translatable via resource files. Comprehensive admin interface. Xcopy deployment. Pure ASP.NET & DHTML - no Java Applets or ActiveX. Source code available.

kick, private room, ignore, no refresh, no flicker, flooding, moderated room, curse words, javas, xcopy deployment, abusive words, hyperlink aware, no page refresh

A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.

gas leakage, gas leak, caretaker, complaint, service request, complaints, power failure, power out, failu, water leakage, disturbance, claims, power cut

Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

support, technical support, support desk, tech support, helpdesk, help desk, database, supportdesk, knowledgebase

Big:Eye is a suite that includes:Manage active network devices, servers, clients, databases, applications,Fault Management,No agents or clients required,Maps (Auto Discovery), Performance Monitoring,Remote Control,Inventory management for Windows, Inventory management for SNMP Devices,Web based reports,CISCO device monitoring,MOTOROLA device monitoring,SNMP Device monitoring,Traffic Analyzer,HelpDesk,Printer and Print Management,Remote Desktop

motorola, desktop management, servicedesk, application monitoring, network monitoring, asset management, sniffer, traffic analyzer, helpdesk, cisco, snmp, traffic monitoring, change management

SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.

mail handling, customer support, helpdesk software, trouble ticket software, support software

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security

support, knowledge base, helpdesk for free, service level agreement, service software, service desk, helpdesk software, knowledgebase, call, ticket, service level, trial software, helpdesk